Case Study-AW431 Online Services
Information Gathering and Eliciting System Requirements
Assignment Overview
The Case for this Module discusses the interview process and modeling tools and techniques for users and developers to understand current and new systems requirements. The primary purpose of the systems analysis is to gather and document systems requirements. To gather information, the business analyst conducts interviews, administers questionnaires, and may conduct Joint Application Development (JAD) sessions. Compared to traditional interviews, JAD sessions are the most expensive, and the meetings can easily become out of control if too many participants attend. Large projects may require separate JAD sessions because the purpose is to obtain system requirements by specific processing departments. Small sessions are highly productive and deliver accurate requirements since participants are working towards a common goal.
Case Assignment
Read the assigned materials and other outside reading you might find on your own. Then write a short paper (2-4 pages) answering the following questions.
Describe at least five major steps in the interview process. How are participants selected for interviews and joint application development (JAD) sessions? Explain the differences between unstructured interviews and structured interviews. When would you use each approach?
Assignment Expectations
Your paper should be short (2-4 pages, not including cover sheet and references) and to the point. It is to be structured in the following manner.
You are expected to
Begin this paper by stating your position on these questions clearly and concisely Cite appropriate sources and answer questions directly. Be sure to make the most effective case you can. Then present the best evidence you can, again citing appropriate sources.
By the end of your paper, you should be able to describe the interview process, techniques, and question types.
You will be particularly assessed on
Your ability to see what the module is all about and to structure your paper accordingly. Your informed commentary and analysis — simply repeating what your sources say does not constitute an adequate paper.
Your ability to apply the professional language and terminology of systems design and analysis correctly and in context; you are expected to be familiar with this language and use it appropriately.
Your effective and appropriate use of in-text citations to the assigned readings and other source material to support your arguments. Refer to the TUI Course Guidelines and or the Purdue University
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Case Approach
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Defining Problem
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The Feasibility Study
Assignment Overview
IT systems are a major capital investment and the systems analyst is called to investigate the feasibility of a system and help answer the questions – Will the system pay for itself? In how long will it pay off? Are the
other technologies that will have a better return on the investment? Module 3 emphasizes the need of making management recommendations in a proposal called the feasibility study report. Feasibility is defined as the value that an IT system will provide to the organization in terms of tangible and intangible benefits.
Following the problem analysis definition and requirements, the feasibility study is prepared considering elements such as economic, technical, operational, schedule, legal/contractual, and political challenges. This analysis determines the readiness and worthiness of an IT system, and the category domains are defined
as follows.
Economic – What is the TCO (total cost of ownership)? Is the ROI positive?
Technical – Is hardware available? Do we need to purchase it?
Operational – Are resources available? Do we need training and change management plans?
Schedule – Can the system be available within a reasonable time?
Legal – Are permissions being filed with state and federal regulations?
Political – Is the system in compliance with federal and state agencies?
Most analysts agree that the first four categories are sufficient to analyze a system, but legal and political criteria are used to evaluate R&D projects or projects using emerging technologies.
Assignment Expectations
Your paper should be short (2-4 pages, not including cover sheet and references) and to the point. It is to be structured in the following manner.
You are expected to: Write this paper using the recommended feasibility study sections Cite appropriate sources and answer questions directly. Be sure to make the most effective case you can. Then present the best evidence you can, again citing appropriate sources. By the end of your paper, you should be able to distinguish the types of feasibility studies applicable to a new project and document such findings into a management report.
You will be particularly assessed on
Your ability to see what the module is all about and to structure your paper accordingly. Your informed commentary and analysis — simply repeating what your sources say does not constitute an adequate paper. Your ability to apply the professional language and terminology of systems analysis and design
correctly and in context; you are expected to be familiar with this language and use it appropriately.
Your effective and appropriate use of in-text citations to the assigned readings and other source material to support your arguments. Refer to the TUI Course Guidelines and or the Purdue University APA formatting and style guide for the proper formats.
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