Case Study – AW44 Online Services
Assessment Brief/ Task
The detailed requirements for this task are as follows
1. The assignment is split in 2 parts with part 1 uploaded by week 7 of the module, after that you will not be able upload the files, and part 2 uploaded by the assignment submission date. Once all parts have been uploaded you need to use the e- submission icon on the topic menu to submit your total workbook
2. Part 1 of the assignment
a. Maintain a personal learning log based on session content linking theory to personal experience and development. Each entry should be supported by at least 1 reference beyond the session slides and course book, and overall the log should refer to at least 3 journal articles no more than 5 years old, this may include sources on reflective practice(LO1, LO2). The log must be completed on at least 5 concepts.(1000 words in total uploaded to your workbook by 04 Apr 16) and one or more entries may cover the logistics game activity (eg lead time issues, long supply chains, supply chain risk etc)
b. Analyse the information in the scenario and using supporting academic and suitable practitioner sources, define the information requirements for a Customer Relationship Management system (LO1,LO2) Your answer should be in the form of level 0 context diagram, and short explanatory report which should include the advantages and disadvantages of a RFID system (1000 words (upload to your workbook by the 4 Apr 16)
3. Produce a report for the Board of Directors that analyses the provided scenario, that:.(2500 words)
i. Explains the issues in operations management that are discussed in the scenario(LO2).
ii. Discusses the problems and opportunities(Supply chain issues, lean issues, change management, multiple IT systems) the organisation faces, and explain how the Risk Matrix and the WBS below will underpin project success and thus help create a better customer experience(LO1,LO2)
iii. Develop a Risk Matrix for the project to provide a Customer Relationship Management module as part of an integrated IT system.(LO2)
iv.Create a Work Breakdown Structure(WBS) diagram for the project to implement Customer Relationship Management as part of an integrated IT system (LO2)
Your work should draw on the concepts, systems and tools covered in the module and show evidence of academic and commercial research, note there are suggested formats in this brief .
5IB002 – Assignment Scenario. “ Challinor’s” is a small manufacturing enterprise(SME) in the West Midlands which manufactures actuators for the aerospace industry. While they had suffered during the recession they did keep trading. Because they had a good reputation in the aerospace industry(where quality is a major safety issue) they have been offered a contract with a major automobile manufacturer within the region. If this works well it will mean a major increase in business and overall profit and it will mean that they are able to supply within a much broader market to reduce their dependence on just one sector.
Their existing premises are near Birmingham (near Edgbaston) and have some capacity to increase floor-loading but not a lot if they carry on working in the way they have traditionally worked. The CEO organised a directors’ meeting to look at the possible options for them. The Logistics Director suggested that they use one of his managers to facilitate the meeting.
You can read more about our case study assignment help services here.
How it Works
How It works ?
Step 1:- Click on Submit your Assignment here or shown in left side corner of every page and fill the quotation form with all the details. In the comment section, please mention Case Id mentioned in end of every Q&A Page. You can also send us your details through our email id email@example.com with Case Id in the email body. Case Id is essential to locate your questions so please mentioned that in your email or submit your quotes form comment section.
Step 2:- While filling submit your quotes form please fill all details like deadline date, expected budget, topic , your comments in addition to Case Id . The date is asked to provide deadline.
Step 3:- Once we received your assignments through submit your quotes form or email, we will review the Questions and notify our price through our email id. Kindly ensure that our email id firstname.lastname@example.org and email@example.com must not go into your spam folders. We request you to provide your expected budget as it will help us in negotiating with our experts.
Step 4:- Once you agreed with our price, kindly pay by clicking on Pay Now and please ensure that while entering your credit card details for making payment, it must be done correctly and address should be your credit card billing address. You can also request for invoice to our live chat representatives.
Step 5:- Once we received the payment we will notify through our email and will deliver the Q&A solution through mail as per agreed upon deadline.
Step 6:-You can also call us in our phone no. as given in the top of the home page or chat with our customer service representatives by clicking on chat now given in the bottom right corner.
We use best scientific approach to solve case study as recommended and designed by best professors and experts in the World. The approach followed by our experts are given below:
The first step in solving any case study analysis is to define its problem carefully. In order to do this step, our experts read the case two three times so as to define problem carefully and accurately. This step acts as a base and help in building the structure in next steps.
The second step is to define structure to solve the case. Different cases has different requirements and so as the structure. Our experts understand this and follow student;s university guidelines to come out with best structure so that student will receive best mark for the same.
Research and Analysis
This is the most important step which actually defines the strength of any case analysis. In order to provide best case analysis, our experts not only refer case materials but also outside materials if required to come out with best analysis for the case.
Conclusion & Recommendations
A weak conclusion or recommendations spoil the entire case analysis. Our expert know this and always provide good chunks of volume for this part so that instructors will see the effort put by students in arriving at solution so as to provide best mark.
- Physics Assignment Help
- Chemistry Assignment Help
- Engineering Assignment Help
- Psychology Assignment Help
- Online exam Help
- Marketing Assignment Help
- Arts Assignment Help
- Sociology Assignment Help
- Project Management Assignment
- Case Study Help
- Nursing Assignment Help
- Research Assignment Help
- Operations Management Assignment help
- Accounting Assignment Help
- Biology Assignment Help
- Mathematics Assignment Help
- English Assignment Help
- Business Plan Help
- Essay Writing Help
- Human Resource Assignment Help
- Accounting Homework Help
- Computer Science Assignment Help
- Finance Assignment Help
- Economics Assignment Help
- Statistics Homework Help
- Management Assignment Help
- Strategy Management Assignment Help
- Auditing Assignment Help
- Information Management Assignment Help
- Online Assignment Writing help
- Humanities Assignment help
- Taxation Homework Help
- Corporate Finance Assignment Help
- Financial Management Assignment Help
From the meeting a SWOT analysis was developed as figure 1 as a starting point for a follow up session to try and develop the company’s strategy.
|Produce a quality product.
Have a good workforce of experienced engineers Centre of the country.
Have space to develop the new contract.
|Only work within Aerospace at the moment.
May over engineer products
We do not have an operations management based IT system to manage work flow, we only have manual systems.
Existing IT systems are standalone, for Finance/Pay, and Inventory and Logistics
If the new automobile contract works well that will use up all existing space in the factory, and already there is sign of the aerospace market increasing.
|The new I54 manufacturing and innovation site near Telford has good road access to our main aerospace customers and the new automobile manufacturer.
There is EU money available to develop businesses within the West Midlands
|If we cannot make the contract work it would weaken the company.
Increased traffic around the existing site is extending our lead times and associated costs.
If we relocate we cannot be sure that our workforce will want to move .
If we do not expand the business someone else is likely to expand into the market for us.
We cannot be sure about our existing market.
If we take out large loan from the bank they could interfere with the business or call the loan in.
At the next meeting the CEO explained that the automobile manufacturer had agreed to provide training to develop lean skills in the workforce. The local development board agreed to provide background information and videos to explain what is going on in the region for the workforce. The HR Director agreed to use one of his IT staff to outline the information needs for an integrated IT system, starting with understanding of the Information needed for the Customer Relationship Management system, and to suggest options about more up to-date approaches including use of RFID technology
The Operations Director has asked her transport co-ordinator to provide a brief about the supply chain issues around the existing site and the option for moving to Telford, this should include a view of supplier and customer issues.
She said the information would be provided as a table, but the detail will need to be provided and analysed for impact. She also thought it would be useful if the lean training was provided to all staff, not just operations.
The CEO decided that report should cover: the use of lean concepts in manufacturing and administration(service) and what key issues we have, how the key lean tools were used, what the relevance was for the board of directors, and what are the quality standard issues; what the supply chain implications are if we move or stay; and how an integrated it system would help. He also asked for a work breakdown structure and a risk matrix for a project to implement a computer module for a CRM, as part of an integrated IT system, as part of a report, to discuss the feasibility of the project, and highlight the pros and cons involved.
Product code:-Case Study – AW44
Looking for best Case Study – AW44 online,please click here