Franklin Meadows Case Study Analysis Help With Solution
The Franklin Meadows city parks and recreation department is responsible for more than 200 city-managed public parks, golf courses, and recreation facilities. It manages the city trail system, open space, summer camps for children and teenagers, and adult softball leagues. Ken is the city director of parks and recreation, and the staff consists of six managers of the major divisions of the department.
Cindy, Manager, public parks
Tai, Manager golf course
Aaron, Manager, recreation Centre
Tasha manager trails and open space
Felix, Manager, leagues and activities
Rachel, Manager, parks rental and space events.
At the department’s quarterly management retreat, Ken decided to conduct a teambuilding activity. He contacted Lori from the city’s human resources department for ideas.
“ I want to do something different from what we usually do, which is an operations and goal review, and then we all go to dinner, “ Ken explained when he and Lori met. “while this team has worked together for about 18 months, and we know each other pretty well, I think it would be enjoyable to mix it up a bit”
“what’s going on with this team that you think could be improved? She asked.
I think interpersonally the team is quiet solid, “he said. “I think threr is an opportunity for them to open up to each other, however, which I think always helps to smooth the team interaction”
I have just the instrument to help this team. I have recently become certified in the team type Alphabet Assessment, “Lori said. “ it’s a way for team members to learn more about one another’s individual work style. Once they take the instruments, I will score it and print reports for each of them.”
“The sounds interesting, “ Ken said. “ Why don’t you send each member of the team an e-mail and let them know that we’ve spoken and you will be helping with the retreat”.
“I look forward to helping out, “ she said.
The next day, Lori sent the following e-mail to them.
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Dear Parks department managers
Ken has asked me to assist with next month’s offsite meeting, during which we will spend some time on team building. The team type Alphabet Assessment we’re going to discuss will tell you what your individual preference is on a team. Please spend 25-20 minutes taking the test on the website listed below. I will provide you with your individual results at our offsite meeting.
Read the parks department case study and consider the following question.
1. What was the purpose of this individual assessment for this team? What should be the purpose of an individual instrument?
2. How did Lori explain the instrument and its meaning? What do you think she did well and could have been improved in her explanation of the instrument?
3. What activities did Lori do to use the result of the instrument? Do you think these were effective? Why or why not? What would you have done differently, if anything?
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