Johansen’s: The New Scorecard System-Corporate Finance Manager Case Study Solution

Introduction:

Johansen’s: The New Scorecard System is a Harvard case study that explores the implementation of a new scorecard system in a corporate finance manager. The case describes the challenges faced by Johansen, a finance manager, in implementing the new scorecard system and the resistance she encountered from her team members. This essay provides a unique plagiarism-free solution to the case, including an analysis of the issues, recommendations, and conclusion.

Case Issue:

The primary issue in the case is the resistance that Johansen encountered from her team members in implementing the new scorecard system. The team members were reluctant to adopt the new system and felt that it would not add any value to their work. Furthermore, they felt that the new system was too complex and time-consuming, and it would reduce their productivity. Johansen faced a difficult task in convincing her team members about the benefits of the new system and in overcoming their resistance.

Case Analysis:

Johansen’s new scorecard system had several advantages, including providing a better understanding of the company’s performance, aligning the company’s goals with the performance metrics, and facilitating better decision-making. However, the team members were resistant to the new system due to several reasons, including lack of trust in the system, lack of training, and concerns about the system’s complexity.

To overcome the resistance, Johansen needs to take several steps. Firstly, she needs to communicate effectively with her team members and explain the benefits of the new system. Secondly, she needs to provide adequate training to her team members and ensure that they are comfortable using the new system. Thirdly, she needs to address their concerns about the complexity of the system and make it user-friendly. Finally, she needs to build trust in the system by demonstrating its effectiveness and transparency.

Conclusion:

In conclusion, Johansen’s: The New Scorecard System case highlights the challenges faced by a corporate finance manager in implementing a new scorecard system. The resistance encountered by Johansen from her team members is a common problem faced by managers when introducing new systems. However, with effective communication, training, and addressing the concerns of the team members, this resistance can be overcome.

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Recommendations:

To overcome the resistance, Johansen needs to take several steps. Firstly, she needs to communicate effectively with her team members and explain the benefits of the new system. Secondly, she needs to provide adequate training to her team members and ensure that they are comfortable using the new system. Thirdly, she needs to address their concerns about the complexity of the system and make it user-friendly. Finally, she needs to build trust in the system by demonstrating its effectiveness and transparency. Furthermore, Johansen can consider involving her team members in the implementation process to make them feel more invested in the system. She can also incentivize the team members to adopt the new system by linking it to their performance evaluation.

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