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The Final Report and Self Assessment requires the intern to reflect upon the entire internship experience and document his/her impressions of the opportunity, the contributions made to the organization, and the personal and professional changes that occurred (e.g., acquiring new insights, skills, knowledge, etc.).  In addition, the Student Intern will use their experience and prior course work to analyze the communication within the organization.  Use the following guidelines to complete the report.


Format for the Final Report and Self-Assessment

  • Typed, double-spaced
  • Title page that includes your name, name of the report (“Final Report and Self Assessment”), the organization, internship supervisor, internship location, and date

Outline for the Final Report and Self Assessment

This report includes two parts: Final Report (Part I) and the Self Assessment (Part II).



PART I: Final Report – Analysis of the Organization’ (Step 1 and 2)

Step 1: Analyze the organization’s structure by briefly answering each of the questions below (1 to 5 sentences).  For some of the questions, you may have to ask your Internship Supervisor and/or employee.


Organization and the Outside World

  1. How is information obtained from outside the organization (customers, vendors, community, etc.)? How often?
  2. What mechanisms are used to get feedback from customers or clients?
    1. Survey, questionnaires
  3. Does the organization gather information from the outside world about other companies related to what they do (competition, industry trends, etc.)?

    1. Is it shared with your employees?
    2. How is it shared?


  4. Does the organization have an open or close system/environment?

    1. Open – suggestions coming in and out of organization
    2. Close – very standard – sheltered




Communication Structure

  1. List and describe the type of channels the organization uses to communicate information to employees (face-to-face, email, bulletin boards, Intranet, etc.).

  3. Does the organization have an organizational chart? How does “communication flow” pertain to the organizational chart (“chain of command”)?

  5. Is important organizational information documented (employee manuals, policies and procedures, code of ethics, etc.)?

    1. What information is documented?
    2. When are new employees given this information?
    3. How can employees access this information?
  6. Is information communicated effectively from management to employees?

  8. Does the organization have a Mission Statement, Vision Statement, Code of Ethics statement? Where are these statements stored (files, hung on walls, etc.)?  How are employees given these statements?


Socializing New Employees and Training


  1. Does the organization have a set process to allow for socializing new employees?
    1. Does the organization have an orientation program?
    2. What is the purpose and format of the program (walk around office, lunch, introductions (informal), discuss policies, etc.)?


  2. What rules are known up front at the beginning of employment (communication, behavior, technology usage, resolving conflict, regulations, etc.)?

  4. When and how is training conducted in the organization (for new and current employees)?



Human Relationships


  1. What does the organization do to build trust with employees?

  3. How does the organization recognition employees (methods, when)?

  5. Does the organization celebration employee accomplishments, birthday, special occasions, holidays, etc.?

  7. Does management solicit employee input, feedback and suggestions?

    1. Does the organization consider employee involvement in decision-making important?

    3. How does the organization solicit employee feedback/suggestions (methods)?

  9. Does the organization have problems/concerns regarding rumors, gossip, cliques?
  10. Do employees gather together (socializing)?

    1. Break rooms, lounges, kitchens?

  11. Is social interaction encouraged?
  12. Does the organization feel knowing the employees on a personal level is important for the organization?

  14. How is conflict dealt with among employees?
  15. How are employees evaluated?
  16. How are evaluations conducted?

    1. Face-to-face? Paper form?
    2. Annual, beginning and end of year?

Step 2: Use your internship experience within the organization and the information you gathered (Step 1) to provide an overall assessment or evaluation of the organization.  Write a two to three page assessment of the organization based upon your perspective and experience.



PART II: Self Assessment

Address each item below to complete your self assessment.


    1. List the skills and/or abilities you brought to the organization
    2. Describe the skills and/or abilities you acquire as a result of the internship that will help you in future employment

    4. Describe the areas that you wish to continue to improve upon
    5. Describe how this internship prepared you for your remaining coursework.

    7. Evaluate your efforts towards effective and professional communication with your Internship Supervisor and co-workers, promptness, attitude, pleasantness, work habits, accepting job responsibilities, etc.
    8. Rate your attitude and level of ease or difficulty in being positive with the firm, co-workers, your Internship Supervisor, and the organization’s customers or clients.

    10. Reflect upon the personal goals that you had set for improving your skills when entering the intern program.
    11. Describe how you had to adapt during your internship with respect to your Internship Supervisor, co-workers, work style and habits, attitude, etc.

    13. Identify the specific types of experiences you encountered that will enhance your employability in your chosen field.
    14. Give examples of how your supervisor provided leadership, which helped you to grow in your professional development.

    16. List the three most positive benefits you derived from the internship experience.
    17. List any negative aspects of your internship experience you may have encountered.

    19. Would you recommend this internship site to another student (and why)?
    20. Select the option below that corresponds to your attitude towards this internship experience (Please check one)

  • Extremely Valuable
  • Very Valuable
  • Valuable
  • Of Some Value
  • Of No Value


    1. Describe how the Communication Program internship program course be improved


Grading Criteria

The following criteria will be used to assess each journal submission.

  1. Correct Format (see “Format for Final Report and Self Assessment” above)
  2. Completeness (see “Outline for Final Report and Self Assessment” above)
  3. Correct spelling and grammar


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Inform the instructor if you have questions or need additional clarification regarding the journal reports.


Please send the completed form to the Dr. Sharon Stewart, Applied Studies Internship Coordinator, by using one of the following options

  1. Complete electronically and email the form.
  2. Complete by hand, scan as PDF file and email the form.



The purpose of this evaluation is to make students aware of their areas of strength and improvement in regard to their performance during the internship.  This evaluation will also enable the Internship Coordinator to assess the student for academic credit.  Based on the internship expectations established at the beginning of the internship, determine the intern’s performance on each of the following tasks or performance attributes as either below expectations, met expectations or exceeded expectations.  Place an “X” in the appropriate column.  Space is also provided to allow employers the opportunity to share additional comments.




PART I: Traits

Traits Poor Average Good Superior
Appropriate Professional Attire and Appearance        


Attendance       Yes
Punctuality       Yes
Cooperation       Yes
Sincerity and Dependability       Yes
Interest and Attitude       Yes
Courtesy and Tact     Yes  
Self-Confidence       Yes
Enthusiasm for the Job       yes
Judgment       yes
Initiative       yes
Self-Discipline       yes
Accountability       yes



Additional Comments Regarding Traits



PART II: Work Habits and Abilities


Work Habits and Abilities N/A Poor Average Good Superior
Following Directions         yes
Works with Minimum Supervision         yes
Welcomes Feedback         yes
General Knowledge of Work Procedures and Policies         yes
Quantity of Work Completed         yes
Speed of Work Completion         yes
Completion of Work         yes
Accuracy of Work         yes
Neatness of Work         yes
Consistency of Work         yes
Attention to Detail         yes
Technology Skills         yes
Dealing with Customers         yes
On-Time Completion of Work (Deadlines)         yes
Problem-Solving         yes
Adaptable to Change         yes
Organization         yes
Planning Insight         yes
Moving Ideas Forward         yes


Additional Comments Regarding Work Habits and Abilities



PART III: Communication Skills


Communication Skills N/A Poor Average Good Superior
Written       yes  
Presentation         yes
Interpersonal         yes
Getting Along with Other Employees         yes
Reacts to Feedback Professionally       yes  
Communicating Needs, Concerns, Issues to Internship Supervisor         yes
Communicating Ideas and Perspective         yes


Additional Comments Regarding Communication Skills



PART IV: Strengths, Areas for Improvement, Additional Comments


  1. What were the student intern’s strengths during the internship?


  1. What work habits or abilities of the student intern need improvement?


  1. In what respects has the student intern shown improvement over the course of the internship?


  1. Additional Comments:



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