Project Management Assignment 02

Part I
Review the core concepts of lean operations and process mapping.
Critically discuss how healthcare operational improvements were achieved in the Karolinska Hospital case study.
(Learning Outcomes: 1, 2 are assessed in Part I).

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Part II
Project Management demonstrated by mapping and redesigning a healthcare process
Using the procedure known as ‘process mapping’ or ‘flow charting’, track, chart and describe how you would resolve an issue within your patient related work environment. You must outline all steps you would undertake through a defined process. Alternatively, if your work environment does not relate directly to patients you can track, chart and describe a defined healthcare process within your work setting that requires improvement. Using the principles of operations management and quality improvement tools, map each process and the realistic approaches you would undertake to ensure optimisation of the process. Apply the characteristics
and techniques of project management in your assignment. (Learning Outcomes: 1, 3, 4, 5and 6 are assessed in Part II)
Part III
Each student is to reflect on his or her experience in undertaking this project. The aims of the project are to be able to:

  • Identify the professional colleagues you would involve in detailing and improving a healthcare process

  • Think critically from the patient’s point of view

  • Develop insight into the various staff roles and resources in a healthcare process

  • Using improvement tools, suggest a redesign of the process to achieve efficiency, safety or other quality improvements

  • Develop your project management skills through the application of project management principles


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